Frequently asked questions
Are Jamie's Farm granolas gluten-free?
Yes, our granolas are made with Certified Organic, Gluten-Free oats and tested for <20ppm per FDA guidelines. We use dedicated lines and equipment for our products to reduce cross contamination with gluten.
Please note that our products are made in a facility that processes wheat.
What is ghee, and why do you bake your granolas with it?
Ghee is a type of clarified butter that’s been slow-cooked and filtered to remove water and milk solids, resulting in a rich, golden fat with a slightly nutty flavor. It’s lactose-free, shelf-stable, and prized for its high smoke point and nourishing properties like Omega-3s and essential vitamins.
We bake our granola with ghee instead of oil because it adds a warm, buttery taste and gives us a feel-good richness. Ghee is a time-honored, wholesome ingredient that makes our granola feel elevated and deeply satisfying. Learn more here.
When will I get my order?
We ship orders on business days only. Orders placed by 11 AM ET will ship within 1-2 days. Once your order has shipped, you’ll receive a confirmation email with tracking information. Delivery times vary based on your location.
Are any of your products nut-free?
Not yet. All of our current granola flavors contain either almonds or pecans. We’re always exploring new recipes and hope to offer a nut-free option in the future!
How much does shipping cost?
We currently ship within the continental U.S. for a flat rate of $10, or free shipping on orders over $75 (that's one case of granola!).
- Express Shipping: $20 flat rate
- Subscriber Perk: Free shipping on orders over $55
- Alaska & Hawaii: Flat rate of $20
- Canada & UK: $35 flat rate, or free shipping on orders over $500
We’re a small independently-owned business, so we appreciate your patience and support as we work hard to get your order to you as quickly and affordably as we can.