Frequently Asked Questions
We offer shipping within the continental United States for a flat rate of $8.99, or free shipping on orders over $65 (that's one case of granola!). For anyone who wants their granola quickly, we also offer express shipping for a flat rate of $18.99.
Shipping to Alaska or Hawaii is $20.
For our international customers, we offer shipping to Canada and the UK for a flat rate of $30, or free shipping on orders over $500.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
In many cases, packages marked as delivered but not received are a tracking error and the shipment will arrive within the week. We can ensure your purchase during transit until it is marked as delivered. From there, we suggest contacting the shipping carrier for support. We are not responsible for lost or stolen packages. Orders marked as delivered may not be refunded or replaced.
If we need to replace an order, we charge a $10 reshipping fee for domestic orders.
Yes! Our granola's primary ingredient is organic gluten-free rolled oats.
Ghee is a lactose-free clarified butter traditionally used in Indian and Ayurvedic cuisine.
Ghee is incredible from a nutritional standpoint. It's a natural source of omega-3 fatty acids, CLA, Butyric acid, and vitamins A, K, D, and E, which can improve gut health and biochemistry. Read more here.
No. We use grass-fed ghee (clarified butter) and honey in our products.
Not yet. We value your opinions and feedback, so if this is something you'd like to see, give us a shout! firstname.lastname@example.org.
Our granola has a best by date located on the back of the package, and we recommend storing it in a cool, dry place to help maintain its freshness. If you want to extend the shelf life even further, you can store it in the fridge. When you open the bag, be sure to reseal it tightly or transfer the granola to an airtight container to prevent exposure to oxygen, which can cause the granola to become stale. With proper storage, Jamie's Farm granola will stay fresh and delicious for months!
Wholesale and Partnerships
We sure do! Order our products on Faire or shoot us an email to set up an application: email@example.com
Yes, we do create custom granolas for partnerships! If you're interested in a custom flavor of granola, please reach out to us and we'll be happy to discuss the options. We have the capacity to create custom recipes and packaging to meet your specific needs. Reach out to us at firstname.lastname@example.org to see how we can work together.
Got more questions?
We'll get back to you within 1-2 business days!